Smart & Connected

With sophisticated back office software management platforms, we are constantly monitoring all of our chargers across our network, combined with our proactive maintenance and safety checks, our engineering teams are able to ensure SureCharge delivers market leading levels of uptime and availability of our network – ensuring customer satisfaction and peace of mind for our users. 

We are able to:

• Constantly monitor performance in real time
• Check availability and usage status
• Identify faults and initiate fix first time repairs
• Manage and balance charging demand – load balancing
• Manage consumer charging enquiries more efficiently and effectively

For help with the SureCharge app, please email customer service surecharge@fmconway.co.uk or call App and Charging Enquiries: 03332 400 520
Sales Enquiries: 01732 600 700